Know Yourself, Then the Patient

By Adam Widdison, author of The Expert Clinician

Life is busy. Deadlines pile up, a colleague is off sick, the school calls about your child, and the next patient starts talking at length. You feel a quiet urge for them to get to the point. You do not have time for this.

That moment is precisely why self-awareness matters.

Self-awareness is not a fixed personality trait. It is a professional skill: knowing yourself (your strengths, limitations, emotions, values, and biases) and understanding how you affect others. It underpins therapeutic relationships, clinical judgement, cultural humility, and ethical practice. We must know ourselves before we can reliably know the patient.

What self-awareness involves

Self-awareness develops through practice and feedback. It rests on several interconnected elements.

• Emotional awareness: recognising what you are feeling in the moment—frustration, protectiveness, discomfort, or sadness.

• Accurate self-assessment: a realistic view of your abilities and limitations.

• Values and beliefs awareness: recognising personal and professional values, cultural assumptions, and biases.

• Impact awareness: understanding how your tone, body language, presence, and clinical style affect a patient’s trust, comfort, and engagement.

• Professional identity awareness: recognising how patients and colleagues perceive your stress responses, scope of practice, and capacity to ensure care remains safe.

It is distinct from self-consciousness (excessive worry about how you are perceived) and from mere introspection. Effective self-awareness is clearer and more objective. It develops through reflection, feedback, and deliberate practice.

The cognitive ecosystem

Self-awareness does not exist in isolation. A broader cognitive ecosystem shapes it, the network of internal and external influences that affect our well-being, performance, and ability to stay present with patients. These elements constantly interact; a change in one area often ripples through the others.

• The core (self): physical health, energy levels, mindset, self-esteem, personal values, and emotional boundaries.

• Relationships: family, friends, mentors, colleagues, and professional communities that provide support, pose a challenge, or drain.

• Environments: home, the workplace, the local neighbourhood, daily routines, and the digital tools and media we use.

• Systems and habits: financial security, workload structures, fitness and recovery practices, creative outlets, and organisational culture.

Chronic sleep disruption, unresolved conflict at home, a punitive team culture, or relentless time pressure can narrow attention, heighten reactivity, and leave less capacity for nuanced clinical work. Supportive relationships, sustainable routines, and clear professional boundaries expand that capacity. Understanding your cognitive ecosystem helps explain why self-awareness fluctuates and shows where small adjustments can support both your own sustainability and patient care.

Consider a clinician who has slept poorly for several nights and is still carrying tension from a difficult conversation with a colleague. She may begin a consultation already depleted. The patient’s hesitant questions may be read as “resistance” rather than uncertainty, prompting a shorter, more directive response. A clinician with protected recovery time and a supportive peer may recognise the same hesitation and respond with curiosity. Mapping these influences makes your internal state less mysterious and more manageable.

Why it matters

Self-awareness helps us manage our reactions and bring our personality and presence into the consultation constructively, rather than letting them operate unchecked. It supports:

•  Genuine, non-judgemental therapeutic relationships

•  Safer, more patient-centred and culturally responsive care

•  Sound clinical judgement with fewer bias-driven errors

•  Appropriate professional boundaries

•  Effective teamwork

•  Sustainable practice and reduced risk of burnout

In practice, this means noticing that a rushed manner or a tight facial expression may signal impatience even when the intention is efficiency, or recognising when rising frustration is beginning to shape your recommendations.

Self-aware clinicians tend to stay more attentive, regulate strong emotions more effectively, distinguish “what I feel” from “what the situation requires,” and adapt their style under pressure rather than defaulting to unhelpful patterns.

The cost of low self-awareness

Without it, clinicians may become over- or under-involved, cross boundaries, let personal emotions or bias colour decisions, strain trust, create defensive team cultures, ruminate after difficult encounters, or drift toward burnout and compassion fatigue. Physical cues, like chest tightness or fatigue linked to particular patients, often appear before insight.

Common blind spots include overestimating our approachability, underestimating the impact of our behaviour, confusing confidence with competence, avoiding difficult conversations for personal reasons, and attributing problems solely to others.

Take a senior doctor who prides herself on decisiveness and repeatedly cuts short a junior colleague’s presentations on ward rounds. She sees it as efficient teaching; the junior sees it as dismissal. Over time, the junior stops offering ideas. Without self-awareness, the senior attributes the silence to a lack of knowledge rather than to the impact of her own style.

Managing strong emotional responses

Patients are encouraged to express emotion; clinicians are expected to recognise their own without letting it drive the interaction. The goal is not to eliminate feeling—emotion is part of empathy—but to stop it distorting assessment, communication, or decision-making.

In the moment, pause, take a breath, name the shift, and ask, “Why do I feel this way?” before choosing how to respond. A brief internal phrase such as “I notice irritation—hold” can create just enough space to choose a more considered response.

A clinical moment

A middle-aged patient repeatedly declines the recommended pain medication and becomes irritable when the topic arises. You feel frustrated and notice your chest tightening. Rather than pressing harder, you pause and acknowledge your irritation: “Why won’t he listen?”

You recognise that impatience can sound like judgement. Part of the irritation comes from assuming he should want to feel better and should value your advice. With that awareness, you soften your approach and ask open questions about his concerns and prior experiences.

The conversation reveals that pain medication is linked to a family member’s overdose and to a fear of losing control. You acknowledge the fear, provide clear information, and agree on a plan that begins with non-pharmacological strategies, with medication as a patient-controlled backup.

Later reflection might include:

•  What exactly was I feeling?

•  How did it affect the patient?

•  How might it have influenced my judgement or behaviour?

•  When have I felt this way before?

•  What does this tell me about myself?

•  Is the reaction recurrent or overwhelming?

•  Would discussion with a trusted colleague help?

Gibbs’ Reflective Cycle, brief in-the-moment micro-practices, feedback-based reflection, mindfulness check-ins, and Balint or reflective practice groups all support this work (A Guide to Applying and Improving Self-awareness)

Take-home message

Self-awareness is an essential professional competency. It improves the quality and safety of care, strengthens relationships with patients and colleagues, and helps us sustain our ability to provide care. It develops through ongoing reflection, feedback, supervision, and intentional practice, and we never achieve it once and for all.

Putting It into Practice

Self-awareness develops through structured reflection after key interactions, regular and specific feedback from peers and mentors, supervision or coaching, brief emotional check-ins, and recognising patterns over time. Addressing systemic pressures such as excessive workload, time scarcity, and moral distress is just as important as individual effort.

Progress is incremental. The aim is not to erase emotion or personal identity, but to gain enough clarity to remain adaptable and make deliberate choices. Consult the guide for advice on applying and improving self-awareness (A Guide to Applying and Improving Self-awareness).

Self-awareness includes insight into how clinical work—individual cases, patient suffering, moral dilemmas, systemic pressures, errors, successes, and cumulative load—affects you: your emotions, cognition, energy, values, professional identity, relationships, and overall well-being. Consult the guide, Healthcare Comes at a Cost: Be Mindful of Its Impact on You, for advice on monitoring and managing how providing care affects you.

A Challenge

In your next few consultations, be more self-aware. Ask yourself:

How am I feeling?

Are my feelings affecting my work?

Should I pause?

Small, consistent acts of self-observation can make a difference over time. Start by noticing how you think, then share what you learn with a colleague.

In my next blog, I move from self-awareness to insight: the step that moves beyond knowledge and information to ask how it all fits together, why they matter, and what should happen next.

If you’re interested in developing a more adaptive, patient-centred approach, you can read more here: 

For a list of recent blog posts, follow the link👉Recent Post

Response

  1. […] my next blog, Know Yourself, Then the Patient, I explore why self-awareness is an essential first step to truly understanding the patient in […]

Leave a Reply